Business Ethics Essay Example | Topics and Well Written Essays - 2250 words - 3

Business Ethics - Essay Example This protest has highlighted the fact that there is a lack of established ethical concepts in the company. Companies, which do not follow the concepts of business ethics and moral values, lack a congenial working atmosphere. The Utilitarianism theory was evolved by Jeremy Bentham and it suggested that a movement should focus on a right action which is for the benefits of the mass people. The protests against the Hyatt hotel were influenced by the Utilitarianism concept. The poor working conditions of Hyatt hotel as highlighted by the workers depict that satisfaction of employees should be the topmost priority of an organization. Ethical Dilemma The Hyatt Hurts Controversy Reports of conflict between the management of Hyatt hotel and the workers of the staff had been reported in the year 2008 (Roff, 2013). The labour contract between hotel Hyatt and the workers of the hotel had expired and the management was supposed to negotiate certain elements of the contract which included wages, benefits, right to organize and workload. However, it refused to negotiate with the terms and conditions and fired most of its housekeeping staff members with temporary staff being recruited from an agency. Majority of the housekeeping staff were working in the company since ten to fifteen years (Roff, 2013). The reason behind this sudden move was to reduce the administrative costs of the hotel due to inflation pressures. This angered the common people, employees of the organization and even certain government bodies and labour unions like UniteHere. The organization UniteHere went on a global boycott against Hyatt hotels to encourage consumers around the world not to visit the Hyatt hotels. The city of Indianapolis passed an ordinance act in July 2011 Hyatt and several other hotels to prohibit unethical practices within the company (Roff, 2013). Stakeholder’s Viewpoint The conflicts and controversies irked the stakeholders. The reputation of the company was hanging by a thre ad. From a Financial management perspective, stakeholders determine the company’s reputation from the ability of its managers to adapt with the changing environment. This is because a company which is socially responsible has lower perceived risk from an economics point of view (Dimitriou, et al., 2011). The hotel had received the ‘worst employer’ award from UniteHere in 2011 and even organizational bodies like Nation Football League and National Organization of women joined hands together to protest against the hotel (Stangler, 2013). In June 2009, four hundred workers of Hyatt Regency, San Francisco left the company to revolt against the unethical conducts being practised in the hotel (Stangler, 2013). These reports had affected the stakeholders badly. The managers of the Hyatt retaliated by publishing an article in the Washington Post in the year 2011 claiming that the allegations against the hotel were completely false and the hotel provided the best work inc entives and benefits to workers. The vice president of the Human Resource department of Hyatt, Mr. Doug Patrick stated in a press conference that the workers were protesting against the hotel because they wanted to create a union membership in the hotel (Stangler, 2013). The managers of hotel Hyatt had become adamant and refused to apologize. Ethical Issues There is no standardized definition of business